Telehealth means that you can access your psychology sessions via phone or videoconference, which is a growing need during the current pandemic. All the same confidentiality ethics apply as they do for in-person. We at SoulScapes Transpersonal Psychology have been providing Telehealth for many years.
You can elect to do one of several ways:
Privately, with optional use of applicable private health insurance benefits,
Under an EAP (Employee Assistance Program), or
With a Medicare rebate.
Privately means the arrangement is between you and your psychologist and is a straight-forward payment of fee for your sessions. However, if you have a private health insurance policy that covers psychological services, you may take your receipts to them for a private insurance rebate.
There are three government approved conditions that allow access to a Medicare rebate.
1. Rural and Regionally-located residents; (Zones 4-7, see Medicare website for finding out if your postcode qualifies.)
2. Bushfire-affected clients;
and now, as of March 30, 2020,
3. All Australians under the "Universal Telehealth" scheme.
According to the APS newsletter on March 29, 2020, "This means that all Australians will be able to access their psychologist using telehealth during the coronavirus outbreak. We understand that the items will be made available from tomorrow, and will be in place until 30 September 2020."
The details are being worked out and we will post here as soon as we know more.
Should you meet criteria for items 1 and/or 2 above, please do not hesitate to contact us to initiate the process.
Bushfire-affected people do not need a GP referral and can simply get in straight touch with us to arrange an appointment.
For "universal telehealth" during the coronavirus outbreak, or for rural/regional residents, you will need a GP referral to be able to claim a Medicare rebate.
For all bookings, we offer a free 15-min preliminary chat before we commence sessions with you. This gives us a chance to connect, answer your questions, and ensure we are a right fit to address your needs. Most people appreciate that person-to-person opportunity before deciding to book a first appointment. From there, we book your time(s) in the diary and gather the relevant information to make the payment/rebate process as smooth as possible.
Then, our work begins on an agreed platform of telehealth communication (phone, zoom, or other.)
We sincerely hope that all of our population is getting the help that is needed, and that we can assist those who are drawn to our growth-oriented approach.